Don't get scammed.

Avoid using personal information like your pet’s name, your birthday, or your own name when creating a password. Ensure your password is unique and not one you’ve used on multiple sites or apps. Random combinations of characters are the most secure. Above all, never use ‘password’ as your password.

Stay informed with real-time insights into your account, including balance updates, bill payment notifications, and alerts for any unusual activity. Our instant notifications ensure you’re always aware of potential security concerns. If something doesn’t look right, you can immediately lock your card through online banking or our mobile app to prevent unauthorized transactions. After locking your card, contact our team, who will be happy to assist you with any next steps and ensure your account remains secure.

We’re never going to call you and ask for your account number, PIN, password, secret questions/answers or one-time password codes. If someone does call you, end the conversation and call us at 844-789-8937.

When you call us, we may ask you to confirm information like your account number, phone number, address, and date of birth to verify you as the account holder and keep your money safe and secure.

Many businesses offer free public Wi-Fi as a way to attract customers, but it’s a modern convenience that could inconveniently lead to all of your personal and financial data being stolen.

If you do need to use a public Wi-Fi connection, here are a few ways you can minimize risk:

• Make sure every site you visit begins with https:// instead of http://. That little “s” means any info you send while logged on will be encrypted, making it harder for hackers to steal your data.
• Avoid logging onto any type of banking or money-movement app.
• Consider setting up a VPN. A virtual public network hides your IP address to help keep your information private. You can browse anonymously with a secure connection from anywhere you might go.

Phishing is becoming more and more common as criminals get more sophisticated in their efforts to steal your identity. It occurs when someone attempts to bait you with a text or email that looks very similar to what a real company would send, all in hopes that you’ll click a phony link and go to their phony site.

If you get an email or a text you weren’t expecting, verify it by calling or emailing the sender in a new message.

Never reply to the message you just received—if it’s fake, it’ll go right back to a scammer who will, of course, lie to you and tell you everything’s great.

• Before clicking anything, hover over any links in the email—they’ll show you where you’ll end up if you click. Does the web address match the company it’s impersonating? Or, is it a strange address that’s been set up to cause you lots of digital and financial harm?
• Check for strange addresses or misspelled words. For example, “gooqle.com” and “snapchaat.com” contain minor differences that fraudsters make, hoping you’ll think they’re legit.