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UWFS

FAQ

You Have Questions.
We Have Answers.

What Can We Help You Find?

Who We Are

How am I supporting my union?
Who can use UWFS?
What are the customer service hours for UWFS?
What types of accounts does UWFS offer?
Are there really no fees?
What are UWFS’s Deposit Limits?
Who is UWFS?

UWFS Savings Tools

How can UWFS help me reach my savings goals?
What are savings folders?

How To's

How do I open an account?
How do I deposit money?
How long will it take to get my debit card?
Do I need a smartphone?

Safety & Security

How do you handle my personal information?
What if i don’t recognize a transaction on my checking account?
Is my money safe?
What is your security policy?
Does UWFS support Trusts, Power of Attorney, or Beneficiaries?
What happens to my money if I cannot designate a beneficiary?

ATMs, Mobile Payments & Bill Pay

Can my debit card be linked to my mobile wallet?
Can I send money to family and friends?
Can I pay bills with my UWFS account?
Does UWFS provide checks for the accounts?
Will I ever be charged an ATM fee?
Where can I find a free ATM?
Can I instantly transfer funds to my account?

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UWFS® is a registered trademark of PeoplesBank. A division of PeoplesBank, Holyoke, MA.

#Apple, the Apple logo, iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

**Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.

^^^2016 Samsung Electronics America, Inc. Samsung, Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices.

© 2025 UWFS Bank | All rights reserved.

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